Our Contact Details
The Type of Personal Information We Collect
We currently collect and process the following information:
- Personal identifiers, contacts, and characteristics (e.g., name and contact details).
- For loan applications, this may include home and security addresses, property values, outstanding debt values, title charges, and related information.
How We Get Personal Information and Why We Have It
Most personal information is provided to us directly by you. This is done to help qualify, assess, and provide you with a finance offer from an unsecured or secured lender.
We also receive personal information indirectly from the following sources:
- Publicly available online sites such as Zoopla, Rightmove, and other property valuation websites.
- HMLR Land Registry.
Usage: We use the information you provide to assess and present your case to our network of private and mainstream lenders to support your funding inquiry. We may share this information with these lenders as part of the process to generate a finance offer and appropriate terms.
Lawful Bases: Under the UK General Data Protection Regulation (UK GDPR), our lawful bases for processing this information are:
- We have a contractual obligation.
- We have a legal obligation.
How We Store Your Personal Information
Your Data Protection Rights
Under data protection law, you have the following rights:
Right of Access
You have the right to ask for copies of your personal information.
Right to Rectification
You have the right to ask us to correct information you believe is inaccurate or incomplete.
Right to Erasure
You have the right to ask us to erase your personal information in certain circumstances.
Right to Restriction
You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Right to Object
You have the right to object to the processing of your personal information in certain circumstances.
Right to Data Portability
You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay a fee to exercise these rights, and we have one month to respond to your request. To make a request, please contact us using the details provided above.
How to Complain
If you have concerns about our use of your personal information, you can contact us directly at the details provided. You also have the right to complain to the Information Commissioner's Office (ICO) if you are unhappy with how we have handled your data.